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Once we pay attention to your online ratings and reputation, your business will experience a set of new, real 5 stars reviews. How many and how fast? Well, it depends on one factor alone. Do you want to know what that is?
Protecting your reputation isn’t just about getting more positive reviews, it’s about stopping most bad reviews before they get posted. Would you like to know how our clients use this powerful ability to turn unhappy customers into advocates of their business?
It’s the best word of mouth. Everyone with a smartphone is reading online reviews when shopping local. A constant flow of new 4-5 star ratings will bring you more walk-ins, foot traffic and calls to your business. I personally guarantee it.
Increase your business average star ratings across sites like Google, Facebook, Yelp! and everywhere else clients & customers are finding you. This service is compatible with dozens of industry-specific review sites.
Proudly feature your best-unedited reviews at a prominent spot on multiple social channels and your website – bold and upfront. This is nothing but word of mouth publicity and will lure your visitors to buy your product or hire your services.
ReviewLead uses many sources of traffic (email signature, website widget and button, QR Codes printed in your receipts and printed material in your locations, SMS messages and your customer’s database) to get your customers to a page that looks like this and ask them a simple question:
Did you have a good experience or a bad experience?
If they had a good experience, they’ll be sent to the next page. On this page, they’ll see different websites where they can leave reviews. In this case, I purposefully made Google bigger because we want more people to leave reviews on there for this particular client.
Once they click on a website, they get step-by-step instructions as well as a link that takes them to the page where they can leave the review.
Now, let’s backtrack a bit. What happens if someone had a bad experience?
If that’s the case, they then get sent to this next page, where they can leave their contact information and a message.
As much as possible, we want to handle bad reviews offline, so they don’t have a negative impact on your reputation. That’s how it works on the frontend for your customers.
The reputation report will discover reviews you didn’t know existed, areas of opportunity and how your business compares against your competitors.